Tonight I reconnected with a mother who was excited to see me. I was able to listen to her struggles and reassure her. I stocked the closets and reported to my supervisor of issues that needed to be addressed. Today feel much more comfortable than when I first arrived. For the last couple of times I have arrived, a volunteer has not been on shift, but I'm comfortable enough start my shift immediately. I explained the calendar of future crafts to a parent and discussed the importance of talking to physician about her immediate personal medical concerns.